Booking and Payment:

1. Booking Confirmation: Your tour booking is confirmed upon receipt of the full payment or a deposit as specified in your tour details.
2. Payment Methods: We accept payment via credit/debit card, bank transfer, or other methods specified during the booking process.

Cancellations and Refunds:

1. Cancellation by You: If you need to cancel your tour, please notify us in writing as soon as possible. Cancellation fees may apply, and the amount refunded depends on the cancellation notice provided and the tour's terms.
2. Cancellation by Us: Cruise East Africa Bike Tour reserves the right to cancel a tour due to unforeseen circumstances. In such cases, a full refund or an alternative tour date will be offered.

Tour Participation:

1. Physical Requirements: Participants should be in good physical condition and have the necessary riding skills for the chosen tour. Please refer to the tour description for specific requirements.
2. Safety: Your safety is our top priority. Participants must adhere to the guidance of our experienced guides at all times.
3. Health and Insurance: It is your responsibility to ensure you have adequate health insurance and necessary vaccinations for the tour. Cruise East Africa Bike Tour is not liable for any health-related issues during the tour.

Liability and Waiver:

1. Assumption of Risk: Cruise East Africa Bike Tour Safaris involve inherent risks, including but not limited to accidents and unforeseen events. By participating in our tours, you acknowledge and accept these risks.
2. Release of Liability: Cruise East Africa Bike Tour and its staff are not liable for any personal injury, loss, or damage to personal property during the tour.

Community and Sustainability:

We appreciate your support for our sustainability initiatives, such as the school project in Kabwe, Africa. However, donations and participation in community activities are voluntary.

General:

1. Tour Alterations: We reserve the right to alter the tour itinerary due to unforeseen circumstances, including weather conditions and road closures. Every effort will be made to provide a similar experience.
2. Travel Documents: It is your responsibility to have a valid passport, visas, and any required travel documents.
3. Privacy: We may collect personal information for booking purposes and to stay in touch with you. Your information will be treated with confidentiality and used solely for tour-related communication.
4. Dispute Resolution: Any disputes or claims will be subject to the laws of the jurisdiction in which Cruise East Africa Bike Tour is registered.